Account Manager / Inside Sales Representative for IT Solutions (m/f/d)

We are Our heart beats digitally: With more than 600 employees at our headquarters in Berlin and at many other locations in Germany, Austria & Switzerland as well as in Serbia, OPTIMAL SYSTEMS has been developing software solutions from the ECM sector for more than 30 years, enabling our customers from a wide range of industries to manage their documents and processes efficiently. We support not only companies from the economy, but also hospitals, NGOs and authorities to save valuable resources and make their way into a digital future. About 2,400 customers worldwide include EDEKA, ProSiebenSat.1, Caritas and DRK. Since 2020, as part of the KYOCERA Group, we have been increasingly international, but our medium-sized working environment with flat hierarchies and plenty of space for co-design has kept us still today. So we are constantly evolving and can say with pride: who works with us often remains for many years. Because we are not a continuous heater that heats the best forces between events, work-life esoteric and 80-hour weeks. Instead, we want you to feel comfortable with us – and after work done, turn your head off. We are like a start-up; just a little more mature.

After these values we work Trust is the basis of our coexistence. We always meet openly and honestly and support each other with advice and action. This makes us stronger as an OPTIMAL SYSTEMS team. We live diversity, teams and projects. In our daily activities, we make sure to save resources and make sustainable decisions. We keep our work at OS and our private life in balance. We determine ourselves when, how and where we work – because it is self-responsibility. Our heart beats for digitization, which we implement with a high customer orientation. We are looking for new products and thus create innovative solutions.

As part of our Account Management team, you are also responsible for the long-term development of existing customer relationships as part of the internal sales service, which is always a part of the onboarding and also with Rat & Tat. You accompany and support your associated customers from the public & church administration on the way to digitalization in Germany. As part of your activity, you are inspired by our document management (DMS) and/or Enterprise Content Management (ECM) software solution enaio®, which is also used intensively in your working day. You are responsible for the creation and follow-up of offers, take contract negotiations with customers and support us in the preparation and development of the contract works. You thus form an important interface between our customers and the internal departments involved.

With your completed vocational training in the commercial and/or technical field or a comparable qualification, Your practical experience (min. 2 years) in customer support for experiential services & products as well as in the development of customer circles, at best with reference to ECM/DMS topics and/or to public administration, Your experienced handling of the current MS Office programs as well as your secure German knowledge (mind. C1) in Word & Writing, Your business aging, your affinity for IT & software as well as your ability to build networks & others for our product, Your sovereign and winning appearance as well as your distinct communication skills, Your high degree of self-initiative and your will to constantly develop yourself and the team.

A collegial working environment with lived duz culture and flat hierarchies. Experience our unique OS Spirit and look forward to the following*: Work-Life-Balance: a flexible working time design, the possibility of up to 100% mobile work within Germany, 30 days holiday a year and paid free on 24 & 31. December Perspective & working environment: unlimited work contracts, co-design possibilities through regular employee surveys, modern IT equipment and legendary team events & corporate celebrations Health & well-being: a diverse range of consulting and workshop services, occupational retirement, as well as fitness and health courses both on site and remote Support and further education: a comprehensive onboarding incl. Patenprogramm, paid language courses, regular feedback talks and the promotion of your individual development Monetarian Benefits: various discount offers in cooperation with Corporate Benefits, grant to Kita Costs, bicycle leasing & our attractive reward program “Bring a friend” for employee recommendations

• Not all Benefits are available at all locations. .