IT technicians in onsite support (m/f/d)

You are an enthusiastic service engineer (all genders) and you want to successfully introduce your skills in IT support and hardware rollouts? Then you are right with us! You can secure operation in a versatile system landscape You will process tickets taking into account SLAs You eliminate disturbances in the 1st and 2nd level support, or if necessary, you will continue to follow downstream units You receive customer requests by phone, e-mail or at our customer booth and process them You care about the asset data You support IT projects You continuously opt for operating processes and structures

You have a completed training as a specialist informatics (all genders) system integration or the like, or are cross-enterers (all genders) with professional experience as an IT supporter (all genders) You enjoy self-employed work You are motivated to develop yourself in the IT world Ideally you have experiences in 1st and 2nd level phone support You have basic knowledge of Windows and Office environments You have advanced knowledge regarding standard hardware You are communication and team capable You have good German skills in word and writing (at least C1 level)

In the heart of Hamburg: Central location and good transport connections Health is important to us: Our company focuses on the promotion of health, supported by our business psychologist, the grant of a work glasses and much more Personal growth: Promoting personal and professional development, e.g. by offering ITIL Foundation certification after successful trial period Free ride: German ticket grant, JobRad-Leasing Secure prospects for the future: support for occupational pensions and work in a secure environment View of the Elbe: Modernly equipped office building with height adjustable tables at any workplace Without Moos nix, premium “workers promote employees” in the successful setting of your recommendation and attractive discounts about our corporate benefits Fitness at the base: In-house gym with personal trainer and yoga course at the Brandshofer Deich and sponsoring the participation in sports events (including HafenCity Run in Hamburg) Celebrate together: Regular corporate events, such as summer festivals and Christmas celebrations ONE DATAGROUP: Positive working atmosphere at eye level