Consultant Document Management (Application Support, Citizen Services) (m/f/d)

The Komm.ONE is the largest IT service provider for the public sector in Baden-Württemberg. As a partner in digitalization, we shape the future of municipalities and public administration. Around 2,200 employees develop innovative and future-proof IT solutions for the benefit of citizens and society at seven locations. Also find the perfect new workplace with the security and appeal of the public service.

(application service civic services) (Stuttgart, Ulm, Freiburg, Heidelberg, Heilbronn, Karlsruhe or Reutlingen)

Supporting customer projects in the field of document management – from technical implementation, training and project management First contact person in the care and advice of our customers in the application of our solutions Creation of understandable documentation, process descriptions and customer-relevant information Testing applications and processes and active introduction into the further development of our solutions (requirement management) Support of our service desk – close cooperation with colleagues from different teams

Completed training or studies in the field of computer science, business informatics or comparable qualifications Experience in technical application support, IT support or system administration is a plus – dedicated professionals are also welcome Basic knowledge of server administration Own initiative, an independent and structured way of working Joy of communication and direct contact with customers German knowledge (min. level C1)

An unlimited and future-proof setting at the largest municipal IT service provider in Baden-Württemberg A responsible activity in a friendly and committed team Possibilities for part-time employment and working at seven locations in Baden-Württemberg are possible depending on the position and arrangement Work-Life-Balance with flexible working time models without core working time incl. generous Homeoffice Regulation Paten concept for fast and sustainable incorporation Promoting professional development through targeted training and good opportunities for promotion Attractive occupational pensions, special annual payments and performance-oriented payment Health management, fitness program, bicycle leasing and many more offers The place is rated according to EG11 TVöD. A corresponding grouping is possible, provided that the personal and tariff conditions exist