SERVISCOPE AG | Germany | 18xxx Rostock | Permanent position | Part time - flexible | Published since: 19.12.2025 on stepstone.de
Inbound Call Center Agent (m/f/d)
We are an innovative banking service provider within the cooperative financial group and employ around 750 employees. As a subsidiary of Atruvia AG, we offer tailor-made solutions for banks and financial service providers in the private and corporate customer business. With our powerful customer service center, we support our partners in all areas of customer business. We take over administrative tasks as well as direct customer contact via telephone, chat and email. Call Center Agent (m/w/d) Serviscope AG Rostock Full time Fixed position
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Your tasks • Your profile • What we offer
You receive incoming calls and answer customer requests reliably and friendly. You provide information on account, payment, authorizations and other services. You collect information correctly in the system and forward cases to the competent authorities if necessary. You agree appointments with consultants and contribute to a smooth running in customer service.
You communicate clearly, friendly and safe on the phone. You work reliably, conscientiously and service-oriented. You bring good knowledge of German in word and writing. You are also welcome with us as a cross-addresser. You work locally at our location in Rostock
Entry fee 16,00 € per hour Flexible working hours (Mo.–Fr. from 8:00 a.m. to 20.00 a.m. and a weekend in a month) with free time-sharing, we like to introduce ourselves to your life model. 27 days vacation. Continuous fixation between 20 and 35 hours/week. Targeted training opportunities for your personal and professional development. Regular team events & corporate events for a strong community. .
Location
 | SERVISCOPE AG | |
| 18147 Rostock | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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