Hensoldt | Germany | 89xxx Ulm | Permanent position | Full time | Published since: 19.08.2026 on stepstone.de
Service Operations Manager (m/f/d)
HENSOLDT is a leading European high-tech company based in Taufkirchen near Munich. The company develops sensor solutions, electronics and software for the areas of air, land, sea, cyber and space, and supports forces around the world to detect threats early and make sound operational decisions. Building on decades of experience in mission-critical sensor technology, HENSOLDT combines radar, optronics, electronics and cyber competencies with data-driven software and artificial intelligence. In the 2025 financial year, HENSOLDT generated sales of EUR 2.46 billion with around 9,500 employees. The company is listed on the Frankfurt Stock Exchange in the MDAX. For the "Customer Services ATC/TRML-4D" segment, we are looking for a "Service Operations Manager (w/m/d) at the Ulm site at the next possible time. Service Operations Manager (m/d) focusing on Industrial Participation Management (IPP) Customer Services ATC/TRML-4D is responsible for the Integrated Logistics Support (ILS) and the subsequent service support of the systems of our military and civilian customers. Within the scope of the product delivery projects, ILS Managers create the foundations on which Service Operations Managers subsequently set up the successful service contracts. .
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Your tasks • Your profile • What we offer
Support for the management of the department in the innovative/cost-optimized fulfillment of the compensation and co-production obligations (Industrial Participation) Identification, planning and development of performance concepts for localisation and offset obligations Coordination and consultation of internal business units on IPP Support for the acquisition of Industrial Participation and Localization as part of the offering for international customers Support in building and developing national and international networks to service partners Planning, preparation and participation in international trade fairs and meetings with service partners
Successfully completed studies of engineering, communication technology, electrical engineering, industrial engineering or comparable Basic experience and knowledge of Service Operations Management are desirable Open for teamwork in the international/multicultural environment negotiation skills with customers and contractors (internal & external) Adaptability to changing customer needs Knowledge of common management tools such as MS Project, SAP, JIRA, Confluence German (flowing) and English (safe for negotiation)
Flexible working hours & work-life balance Remuneration & social benefits Personal and professional development Working atmosphere Health and safety Mobility & Sustainability
Contact
 | Hensoldt | |
| 89077 Ulm | ||
| Germany | ||
| show e-mail |
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