ALH Gruppe | Germany | 61xxx Oberursel bei Frankfurt am Main | Permanent position | Full time / Home office | Published since: 14.01.2026 on stepstone.de
Customer service representative * Inventory management for private customers (m/f/d)
The ALH Group is one of the major insurance and financial services companies in Germany. Around 3,000 employees form the foundation for our success and provide first-class service, individual advice and the long-term satisfaction of our customers. In the Service Center private customers of the Alte Leipziger Lebensversicherung a. G. we advise insured persons and intermediaries about our services, process applications and ensure that all administrative processes are carried out quickly and correctly. Improve our team at Oberursel and help ensure our high service quality and customer satisfaction. .
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Your tasks • Your profile • What we offer
Processing of customer requests and elaboration of individual offers as part of the inventory Competent and service-oriented support of our customers and brokers – in writing and on the phone – always with a smile in the sense of our service promises Careful examination and conscientious regulation of performance claims Support in testing and the further development of our application systems, so that everything goes round in the daily business
Completed (insurance) commercial training or equivalent qualification Knowledge of acceptance directives, collective bargaining, contractual and conditional works and insurance contract law Also important: basic knowledge of intermediary and tax law as well as in the field of occupational pensions Secure hands for MS Office, Teams & Co. Customer-oriented, friendly in handling, competent in the matter and uncomplicated in communication Organizational talent, team spirit and what else contributes to the successful working day
Attractive remuneration: Fourteen monthly salaries from the 2nd year of service Flexible working time: 38-hour week with sliding time and hybrid working More leisure time: 30 holidays – additionally free on 24.12. and 31.12. Healthy & mobile: Wellhub, JobRad, Jobticket grant and occupational health insurance Financial Extras: operating pension, asset-effective services, corporate benefits, house rates on our products etc. Continuing: Individual continuing and continuing training Perfect entry: Structured integration as well as independent and varied activities Working environment: Business restaurant, sports hall and free parking
Location
 | ALH Gruppe | |
| 61440 Oberursel bei Frankfurt am Main | ||
| Germany |
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