HEK - Hanseatische Krankenkasse | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 19.01.2026 on stepstone.de
Customer advisor in the cash performance center (m/f/d)
You have expertise in social security and healthcare and want to use your knowledge in a targeted manner? You like to work with customers and your authentic appearance characterizes you? At your work, you don't get out of your mind so quickly and you always keep the view? Here's your chance! We at the HEK are looking for you as a new customer advisor (m/w/d) for our money service center, also in cross-entry. All you need for this, we will teach you as part of the process. We actively support you and prepare you optimally for the independent supervision of your own competence. Our health care team advises our insurers in writing as well as by telephone on the topics of inability to work and sickness. In addition to the advice, the daily tasks include the assessment of entitlements, calculation, and payment of sick leave, taking into account the legal requirements. Our health care team also communicates with employers and social services providers. .
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Your tasks • Your profile • What we offer
You advise our insurers and customers on the topics of inability to work and compensation. Examination and processing of incoming sickness benefits also counts among your tasks. You accompany and support our insurers in restoring your health. You also work regularly with the medical service and other service providers.
a completed training in the field of social security or healthcare alternatively professional experience in statutory health insurance or knowledge in social security law an authentic appearance and joy in contact with our members and insured persons an independent and structured way of working to keep the view even in challenging situations Fun at work in the team
Great benefits such as a tariff payment with holiday and Christmas money, up to 37 days holiday and up to three days home office. For detailed information on karriere.hek.de/benefits.
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Location
 | HEK - Hanseatische Krankenkasse | |
| 22041 Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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