Bank customer service employee - with a 50% home office option (m/f/d)

MLP - a strong WIR MLP has been the interlocutor in all financial matters since 1971 – from pension provision, insurance and asset management to financing, real estate placement and banking. Together with TPC, DOMCURA, FERI, RVM and Germany.Immobilien, we support 590.700 private and family customers as well as around 28,000 corporate and institutional customers.

An intensive know-how transfer takes place within the group. Our dedicated and highly qualified consultants and employees are the basis of our success. We want to further expand this success – together with you.

We rely on diversity and look forward to people of any age, gender, ethnic origin, way of life and physical or mental abilities.

Customer Service - mit 50% Homeoffice-Option (m/w/d) Full-time, unlimited, Wiesloch bei Heidelberg, Konto und Wertpapierabwick, MLP Banking AG, to occupy

As an employee or employee of our 15-member team, you are responsible for the telephone and written communication via e-mail with our MLP customers to support and clarify specialist questions within the product range of the banking and investment sector. You don't want to be active in direct sales but rather out of internal services, are communicative and have a high level of service and customer orientation? Flexible working hours, personal interaction and the option on Homeoffice as well as an open, value-adding corporate culture are important to you? Then you have the opportunity to contribute significantly to customer satisfaction and thus to MLP's success with this responsible and versatile task.

Processing of customer requests: You are responsible for the solution and service-oriented processing of customer requests and orders, always with regard to customer interest and customer satisfaction Order acceptance: You accept orders, such as transfers, address changes and other requests for domestic bank and investment products, as well as other banking topics, e.g. tax matters, and forward them to the corresponding internal specialist department in the bank resort Customer information: You inform customers about the completion of their orders when You have been completed by other departments No acquisition: You are not responsible for the acquisition of customers or the sale of products

Qualification: Successfully completed banking training Experience: You ideally have several years of professional experience with a bank with special knowledge in the back office area of the passive business Service orientation: A pronounced communication capability, loadability and high service orientation characterize you Customer communication: You have fun in telephone and written communication as well as a friendly and sovereign appearance

Value accounts Family-friendly working environment Flexible working hours, mobile work and home office Various training Operational. Old age care, ShoppingCard College atmosphere