Working Student IT Support (all) – Helpdesk & System Administration

With our 48 biogas plants, we produce climate-friendly electricity and heat and successfully market biomethane. As a medium-sized company with a clear growth course, we combine secure perspectives with real responsibility for the energy transition. Our team spirit and the short decision-making paths are what distinguish us: We jointly shape the energy supply of tomorrow and create an environment in which engagement and ideas count.

You want to gain practical experience in IT support, helpdesk and system administration? Then, as a student of IT support (all) you support our digital work environment and ensure stable IT processes and satisfied employees with your use. We look forward to meeting you! Possibilities of co-design

IT-Helpdesk & 1st Level Support: You support hard and software requests via us ticket system, phone or on-site and help in structured error analysis in Windows environments and Microsoft 365. This ensures smooth IT operation and the digital workability of our teams. Onboarding & job creation: You set up user accounts, email mailboxes and hardware and accompany new employees in the introduction to our IT infrastructure. This ensures a professional start and clear IT processes from the start. System administration support: You work with updates, patch management, software installations as well as with the maintenance of our client, server and network environment. Documentation & process support: You maintain technical documentation and support guidelines and support the further development of our IT service processes (e.g. according to ITIL).

Studies: Continuous study of computer science, business informatics, IT security or a comparable course of study. Work experience: First practical experience in IT support, helpdesk or in system administration, e.g. through internships or student work. Software knowledge: Basic knowledge in Windows, Microsoft 365, Active Directory as well as basic knowledge in networks and IT infrastructure as well as interest in IT service management, IT security and structured troubleshooting. Operation: Self-employed, careful operation and high service orientation in dealing with users.

Flexibility: Flexible time-sharing and the possibility to work on a mobile and on-site – suitable for everyday study.

Health & Mobility: We grant Hansefit membership & EGYM-Wellpass as well as a job ticket (e.g. Germany ticket) for sustainable mobility. Culture & cooperation: In biogeen we live an open corporate culture with flat hierarchies and short decision-making paths.

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