1&1 | Germany | 56xxx, 76xxx Karlsruhe, Montabaur | Permanent position | Full time / Home office | Published since: 07.07.2026 on stepstone.de
Head of Performance Analytics (m/f/d)
1&1 is one of the leading telecommunications providers in Germany with over 3,100 employees and nearly 16 million customer contracts. With pioneering spirit, unusual ideas and creative teams, we have won a leading market position in mobile and broadband connections. By combining the over 67,000 km long 1&1 fiber optic network and regional networks, we create Germany's most extensive fiber optic network. We also build the most modern 5G network in Europe, based on the new Open-RAN technology. With open interfaces and 5G functions in a powerful cloud infrastructure. We are the stock customers marketing experts - with personalized, data-driven campaigns binding on all contact channels and we develop our customers. Be part of 1&1. .
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Your tasks • Your profile • What we offer
As Head of Performance Analytics at the Montabaur or Karlsruhe site, you are the strategic architect of our data intelligence. You lead the analytical core at the interface of sales control and campaign management. Its task is to optimize our data architecture, which goes beyond pure reporting and significantly shapes sales success through predictive models as well as profound cohort analyses. Other areas of responsibility are: Guidance and further development of the analytics unit as well as ensuring a consistent, resilient and forward-looking data base. Conception and responsibility of a holistic analytics strategy for our inventory customer sales in the broadband product line. Strategic identification of performance patterns and structural deviations for deriving company-relevant action recommendations. Ensuring data consistency and quality in complex CRM and inventory customer systems. Cross-departmental coordination and creation of synergies in all analytics-relevant areas.
Successfully completed studies, ideally with quantitative-analytical focus such as e.g. Business Informatics, Mathematics etc. Long-standing professional experience in the field of data analytics in both the leading and disciplinary function, ideally in the e-commerce/online sales sector with B2C reference. Detectable successes in establishing a performant data analytics architecture. Experience in working with senior management and translation of data into strategic relevance assessments. Very high communicative skills to represent and enforce topics across areas and at management level. Experience in cross-functional teams (Product, Sales, Tech). Structured, analytical and at the same time creative thinking.
- Attractive salary
- Strong community of team players
- Working hours of confidence with flexible classification and the possibility of working up to 40% mobile
- Numerous training options on- and offline
- Discounts on 1&1 products and for various leisure activities
- In-house restaurant
- Free drinks and fresh fruit
- Jobrad grant
Location
 | 1&1 | |
| Karlsruhe, Montabaur | ||
| Germany |
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