Sales Operations Manager (European Bike Show) (m/f/d)

The role includes area planning as well as the sales and operational support of existing exhibitors after conclusion of the contract. The acquisition of new exhibitors is done by Sales Management and our sales partners. The aim of the function is the optimal placement of exhibitors, the further development of existing customer relationships and the successful implementation of the trade fair participation for the European Bike Show and, if necessary, further events. independent planning and allocation of floor space taking into account the exhibitor objectives and the objectives of the event Advising national and international exhibitors for optimal placements and matching participation formats Creation and negotiation of floor space offerings as well as identification of up- and cross-selling potentials Support and strategic further development of existing customers after registration in close cooperation with sales and project management Building long-term customer relationships and active promotion of customer loyalty Testing and coordination of exhibitor approval according to event-specific requirements tuning individual customer requirements, such as stand construction, special areas or participation formats Maintenance of sales-relevant data in the CRM system close cooperation with internal departments and partners for successful event implementation personal care of our exhibitors during construction and event as host:in and reliable local contact Customer visits to proprietary and competitive events to maintain existing business relationships and identify other business potentials regular reporting to the group management Sales

completed commercial vocational training or studies as well as commercial professional experience strong customer and service orientation as well as a sense of sales potential negotiating skills, communication strength and safe occurrence in the international environment first experience in customer support and development, ideally in the fair, event or B2B environment very good knowledge of German and English in word and writing structured, independent and solution-oriented mode of operation Organisational strength and the willingness to pack up pragmatically even in dynamic situations very good MS Office knowledge readiness for occasional travel in Germany and abroad Experience in hall planning/in hall planning tools (e.g. HAPLA) and in common CRM systems (e.g. SAP Sales Cloud, Salesforce) are desirable

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