Sales Operations und Key Account Management Support (m/f/d)

Together we make potential productive. In Sales Operations, we offer cross-segment and business sales support for our internal customers and customers with the aim of optimizing and driving our sales effectiveness and productivity.

To strengthen our team we are looking for a location in Frankfurt Sales Operations und Key Account Management Support (m/w/d) (code 202600960)

We offer a global, motivated and agile team and a direct path from the idea to success. We are an internal team of experts and responsible for the implementation and development of distributive measures for Germany, Austria and Switzerland. As Sales Operations and Key Account Management Support with a focus on risk and insurance management (Willis), you are part of a business and segment-wide network at national and international level, as well as competent/contact partnerin and supporterin for our stakeholders – customer managers (Lead Relationship Manager / LRM), senior sales colleagues from the segments and businesses, as well as the Heads of Sales, Business and Segment – and are leading to profitable Lead Relationship Manager (LRM) Support: Organisation, monitoring and documentation of annual (key) account planning processes with the involvement of responsible customer teams Follow-up and success measurement of the customer and sales activities planned for the financial year in cooperation with the responsible customer teams LRMs support in identifying and developing sales opportunities and opportunities to deepen customer relationships (e.g. with the help of social business networks / sales and AI tools) Coordination of administrative processes related to WTW's CRM system and cooperation within the international WTW network Research and provision of financial information, company and industry analyses to the customer Coordination in the creation of sales presentations in cooperation with professionally responsible representatives of the business units Sales Operations Support:

Support in the implementation of local sales initiatives and trainings (general project coordination, preparation of documents etc.) Support in the creation of customer-specific sales and offer documents, questionnaires etc. Coordination of preparation and follow-up of the annual customer satisfaction survey Support of the Sales Operations team in administrative processes such as data management in the WTW CRM system, maintenance of the Intranet page or the like. Planning, implementation and success control of sales campaigns to increase market presence and sales development Analysis of sales data for deriving sound insights as well as creation, interpretation and presentation of relevant reporting to support strategic decisions

You already have well-founded experiences in the areas (key) Account Management and/or Sales Operations / Controlling You are able to effectively coordinate processes, work organized and successfully implement these skills in different scenarios Ideally, you bring experiences from the insurance industry You have fun structuring, preparing and communicating information Your excellent communication skills enable you to build an internal network, manage stakeholders and coordinate a team of different experts You have an affinity for research and analysis activities, have analytical thinking and enjoy working with data in the financial and sales context You have a strong knowledge of MS Office products (in particular Excel, Word, PowerPoint and MS Teams) and understand how to use them creatively and purposefully You can communicate safely in English and look forward to doing some of your work in this language. You are thrilled by the idea of developing ideas in an international consulting company, making them marketable and convincing your interlocutors about it You have a high level of team skills, communication strength, high quality awareness and above-average commitment and resilience

Work-life balance – Mobile work or office? Flexible working hours? Sure, no problem. We decide together in the team when and where we work. Team meetings and joint brainstormings on site are still not too short. Hybrid work is more than a Buzz word Monetarian benefit – An attractive, performance-oriented remuneration system including occupational pensions and 30 days holiday plus special leave, pay advance payment in the event of illness, 5 additional employee-funded children's sick days Internationality – An international corporate consultancy and the security of a global group with renowned customers – from the DAX Group to the world-famous Mittelständler Customer contact – quickly take responsibility Development options – A steep learning curve and sufficient freedom for individual career development: You will immerse yourself in a wide range of topics, both on-the-job and intensive training Collaboration – Learning from each other and deciding together, collegial, appreciation and dynamic