BMW Group | Germany | 90xxx Nürnberg | Permanent position | Full time | Published since: 27.05.2026 on stepstone.de
Customer Manager Aftersales (f/m/x)
With our BMW, MINI, Rolls-Royce and BMW Motorcycle brands, we are one of the world's leading premium manufacturers of automobiles and motorcycles, as well as suppliers of premium financial and mobility services. We are looking for you as Account Manager (w/m/x)
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Your tasks • Your profile • What we offer
BUSINESS: SAVE THE FEEDBACK. PARTICIPATION Our aftersales teams make the difference every day - with their passion, business sense, their communications talent and their sense of what makes our customers happy. And all this in an environment that does not limit personal developments and rewards engagement through appreciation, but also with generous benefits.
In our team at BMW Nürnberg, we combine innovative strength with operational excellence and actively shape the future of the BMW Group. Be part of a dynamic environment where you can contribute and develop your expertise.
What do you expect? You advise and serve customers: professionally for service, repair technology and cost-effectiveness. You are responsible for order processing including process preparation, accounting and receivable management. Here you will advise on repair potentials, accessories and additional services. Modern digital tools, media and applications are used for preparation, advice and communication. In addition, you are responsible for the handling of warranty and cunning requests as well as cost proposals.
What are you doing? Complete vocational training, trade specialist:in or service consultant:in-qualification with relevant professional experience in service. Customer-oriented and cost-conscious thinking and acting. Excellent quality awareness, ready-to-use and reliability. IT affinity and safe handling of digital tools. Very good knowledge of German and English, ideally further language skills. Class B and III driving licence Are you happy to advise customers professionally and would you like to become part of our team? Then apply now. Note: Please apply exclusively online through our career portal. Applications on other channels (including e-mail) cannot be taken into account.
What do we offer you? Outstanding projects with which we jointly shape the mobility of tomorrow. Various personal and professional development opportunities. Attractive, fair and efficient remuneration. High job security. Annual special payments such as holiday money, Christmas money and profitsharing. Flexible working time including 6 weeks of annual leave and overtime compensation. Discounted BMW & MINI conditions. Many other benefits see bmw.jobs/what we offer
Start date: from now on or by agreement Working time: Full time
Position reference: 184402
Location
 | BMW Group | |
| 90480 Nürnberg | ||
| Germany |
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