0Process Control Specialist (m/f/d)
Postbeamtenkrankenkasse | Germany | Deutschland gesamt bundesweit | Permanent position | Part time - flexible / Full time / Home office | Published since: 23.12.2025 on stepstone.de

Process Control Specialist (m/f/d)

Branch: Insurance and financial ser... Branch: Insurance and financial services


The PBeaKK has tradition and future. For over 100 years we have been offering comprehensive health insurance protection – including care and aid. The next few decades we are looking for people who want the best of two worlds. If you have flexible working hours and a safe workplace, stability and change, experience and change, we look forward to talking to you. Support our customer experience business unit as a specialist / specialist process control (w/m/d). .

Your tasks • Your profile • What we offer

You coordinate and manage all process-related tasks independently in close cooperation with the specialist departments in the company. You coordinate, control and prioritize process optimization in close cooperation with the departments - beyond competence center - from planning to implementation. You are responsible for the “Automatization and Processes” network to implement new processes and to optimize existing processes in cooperation with specialists from the competence centers. You ensure a smooth flow of information between business, competence center and organizational units. You are the central contact partner for all topics related to processes, automation and requirement management and work closely with IT. You create and evaluate requirements for process optimization in the customer experience business unit and justify them by cost-benefit analyses. You create and prepare management reports on process performance and provide decision templates for further optimization. You initiate and accompany processes optimization projects and implement best practices across all organizational units. You are impulse generators for continuous improvements.

You ideally have a completed bachelor's degree in the field of business administration or a comparable qualification in a field relevant to the advertised job. Other educational paths or well-founded professional experiences with a similar orientation can also be suitable to meet the requirements of this position. You have experience in the field of procesion control and ideally bring very good knowledge of the internal processes and the organisation of the PBeaKK's processes and structures. You ideally have a high level of expertise in our core software IV-PBeaKK 4.0 and discuss technical topics at eye level. You are networkers, want teamwork and desirable already experience in coordinating teams. You are ready to participate in projects or manage them. You are safe in the application of PM and collaboration tools such as YouTrack, Canvas and Conceptboard, have experience in creating management reports and work routined with key figures. You convince by their strong analytical thinking, process understanding, self-initiative and show a high degree of responsibility. You are open to occasional missions.

Benefit from fair remuneration – according to the collective agreement for the employees of the Deutsche Bundespost (TV Ang), including Christmas and holiday money. Ensure your future – with an employee-funded, attractive occupational pension (claim after three years of service). Grow with us – through targeted professional and personal training opportunities. Design your working day flexibly – with extensive Germany-wide home office options. Enjoy generous leisure arrangements – with 30 days of vacation, up to 12 days per year as well as work-free days on Christmas Eve and New Year's Eve. Combine work and private life – thanks to family-friendly working hours, a grant to child care costs and care support. Stay healthy with ever new offers and actions around physical and mental health. Benefit from employee benefits – such as an ÖPNV grant, employee rebates and the possibility of e-bike leasing. Experience diversity and equal opportunities in a positive environment – we stand for fairness, equality and an open, value-adding relationship. Take an active part – and participate in the future of PBeaKK in exciting projects. The PBeaKK ensures the professional equality of all sexes. Senior Consultant (m/w/d) In principle, the job is also suitable for parttime employment. .

Location

ava Postbeamtenkrankenkasse
Weinbergweg 36, 60487  bundesweit
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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