Pro Control GmbH Protection One Gruppe | Germany | 40xxx Monheim am Rhein | Permanent position | Full time | Published since: 14.01.2026 on stepstone.de
Employees for our emergency call centre – also as career changers (m/f/d)
Protection One GmbH is a pioneer and market leader in 24h remote monitoring with real-time reaction and a subsidiary of the Securitas Group. Securitas is the leading company for intelligent security solutions in Germany and combines personal, technical and digital services to protect people, property and values. Our cooperation with this leading security solutions provider brings a number of advantages to our customers. These include access to a holistic portfolio of security solutions, complemented by personal service, tailor-made solutions and the financial and technological advantages of a leading group. Our independently audited damage prevention ratio of remarkable 98.3 percent confirms the effectiveness of our concepts. With our company's emergency call and service control points, with impressive real-time response and powerful technology, we can ensure an optimal all-round service. In addition to the intelligent concept of live break-in protection as well as other solutions, we attach a particularly great value to intensive customer contact and expert advice. In addition, our locations throughout Germany guarantee a competent and fast service to the customer on site. Go with us on number safe: We have not been awarded for free as: "Top Company 2022 / 2023 / 20247 2025 and 2026 kunu", "TOP Employers in the Middle Ages", "Best Employer NRW", "Best Employer in Germany" and "Excellent Employer" by TÜV Rheinland! Become part of our team as Senior Consultant (m/w/d)
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Your tasks • Your profile • What we offer
You conduct speeches at alarm events and process them according to the specifications. Through your use, you help protect our customers from burglary, theft, fire and vandalism. In addition, there are telephone and written processing of customer requests as well as the telephone processing of internal requests.
You're looking for something new and are cross-enterers (m/w/d)? Then you are welcome with us! You bring the willingness to work in the 3-shift system (breakfast, late, night shift) as well as on weekends and holidays. It is important for you to communicate with customers and colleagues. You are reliable, team-ready and also responsibility is one of your strengths. In addition, you are safe to use the PC as well as the MS Office programs. For an adjustment in the emergency call center, a guide certificate and a Schufa must be provided without negative entry requirements! We can't hire you without these!
A versatile task field in a modern emergency call and service control center. A safe workplace in a crisis-proof industry and a pleasant working atmosphere in the team. 30 days vacation. A very good and well-founded incorporation. Internal training, training opportunities and the possibility of training for emergency call and service control. Flat hierarchies and duz culture. Operational health management. Water, coffee, tea available. Corporate fitness sports. Occupational pensions and benefits. Benefits for employees .
Location
 | Pro Control GmbH Protection One Gruppe | |
| 40789 Monheim am Rhein | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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