Customer Service / Wholesale and Foreign Trade Merchant / Internal Sales (m/w/d)

Our client has been a successful manufacturer of additional products for the food/drink industry, animal food, cosmetics and many more for many years. In Bremen is the distribution warehouse and from here customers are supplied throughout Europe. The contracts are also processed and processed in Bremen.

Due to the sustainable growth, the team is looking forward to additional reinforcement in the sales service. In your customer service function, you will ensure smooth order processing. Customer relationships have grown over years, so every customer company has special requirements to be considered. And as it happens with every good customer relationship, there are also concerns that need to be 'regulated' quickly and then your solution competence is in demand. In addition, the customer requests can also be more tricky, for example if a customer from the UK orders a product, which is however declared as hazardous goods.

Here you grow with the daily challenges. Therefore, if you are looking for a job where it can be hard to do, you still want to be required and you can always rely on your team, then I look forward to sharing with you.

HAPEKO is the first address for professionals and managers in Germany. The focus of the activity is the creation of links between specialists and executives with a professional desire for change and suitable companies. HAPEKO is represented throughout Germany with more than 20 locations.

Location: Bremen

Creation of offers, order processing, provision of product information (e.g. safety data sheets) and processing of complaints all in the sense of optimal customer satisfaction and in cooperation with the responsible customer service. In detail, it is also about disposition, delivery date monitoring and other general activities in the sales service. It is also a great deal about coordination between sales, logistics, customs and (international) customer companies, the maintenance of CRM data and thus also ensuring efficient communication along the process chain.

Relevant professional experience in the international sales service/customer service or in a wholesale and foreign trade of a commercial or industrial company Structured and accurate operation with a high service orientation Communication strength, solution competence and the ability to multi-tasking Good English skills are required Knowledge MS Dynamics NAV desirable Commercial training or business studies

Very good overall package of salary, holidays and development possibilities Above-average occupational retirement provision Small, successful company with strengthened customer relationships and sustainable corporate strategy A comprehensive incorporation is guaranteed and is the basis for good cooperation Unlimited employment Crisis-proof workplace Qualitrain Further training Bonus at the end of the year Div. Team events in the year - from common barbecues to free market is everything Very good access by public transport and by car - free parking right outside the door JOBV1_EN