DIS AG | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Part time - flexible / Full time | Published since: 01.07.2026 on stepstone.de
Employee Telephone Service Banking | Customer Service (m/f/d)
They are the first contact point for customers and represent the company on the phone. With your service orientation and communication strength, you ensure a fast and professional processing of concerns and contribute significantly to customer satisfaction. .
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Your tasks • Your profile • What we offer
Acceptance and processing of incoming phone calls Support for service applications, especially in the field of online banking Ensuring solution-oriented and customer-friendly communication forwarding complex issues to competent departments Support for sales and service processes
Completed commercial training or comparable qualification First experience in customer service, call center or assistance area desirable Ideal experience in the banking environment and knowledge of banking products Safe handling of MS Office and digital applications Very good German knowledge (min. C1) as well as pronounced communication strength
Entry into a professional banking environment Indefinite fixed position by tariff Full time or part time possible Structured incorporation and clear processes Development opportunities in customer service and banking
Location
 | DIS AG | |
| 14199 Berlin | ||
| Germany |
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