CRM Administrator Salesforce (m/f/d)

The CITTI Group is an expansive family business based in Kiel. With our subsidiary CHEFS CULINAR, we supply customers throughout Germany and neighbouring countries as industry leader in wholesale delivery. In addition to six shopping centers in northern Germany, including in Flensburg, Kiel and Lübeck also with its own CITTI food specialist markets, the globally active HMS Hanseatic Marine Services is one of us. Our over 300-person IT department contributes decisively to our growth and success. In addition to software development, this includes the control and networking of IT systems, the development and implementation of security architecture, the entire IT operation of all applications and systems hosted in their own data center, as well as IT support and the organisation and implementation of IT strategy projects. In order to strengthen our team for the central administration of Kiel, we are looking for a full-time (38,5 hours/week) at the next possible date

CRM Administrator (m/w/d)

Administration, configuration and further development of our Salesforce environment (users, roles, profiles, permissions) Analysis and implementation of requirements of the departments in the Salesforce system Planning and monitoring of changes to the rollout incl. Documentation Training and support of users and support team Interface between departments and IT for all Salesforce topics Second/Third level support, change, release and test management User and role management, master data management and ensuring availability, performance and data quality

Completed business or IT-related studies or comparable training Professional experience as Salesforce Administrator or in a similar CRM role very good knowledge of Salesforce administration and configuration (users, roles, permissions, workflows/flows, reports & dashboards) Experience in the sales environment and CRM processes independent, structured and solution-oriented operation, high team and service orientation pronounced communication capability and safe occurrence very good knowledge of German and English

Holiday and Christmas money, wealth-effective services Aid for occupational pension schemes 30 days holiday and flexible working time and sliding time regulations Staff canteen and free staff parking Cooperation with gyms, including Hansefit Bike leasing with attractive conditions Corporate Benefits: Employee discounts for well-known brands and suppliers (e.g. discounts for travel) perfectly connected by Veloroute 10, own railway station and direct highway trainer direct mall access with over 80 stores, medical center and employee discount for shopping in the CITTI market We sponsor your work path with the NAH.SH Job Ticket or Germany Ticket. .