SERVISCOPE AG | Germany | 18xxx Rostock | Permanent position | Part time - flexible / Full time | Published since: 19.12.2025 on stepstone.de
Customer Support Agent Inbound (m/f/d)
We are an innovative banking service provider within the cooperative financial group and employ around 750 employees. As a subsidiary of Atruvia AG, we offer tailor-made solutions for banks and financial service providers in the private and corporate customer business. With our powerful customer service center, we support our partners in all areas of customer business. We take over administrative tasks as well as direct customer contact via telephone, chat and email. .
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Your tasks • Your profile • What we offer
You are the first contact point for telephone customer requests and supports everyday banking topics. You make sure that concerns are correctly recorded and processed in time. You will forward inquiries as needed and ensure complete documentation. With your work, you contribute to reliable and professional customer support.
You have a good way of expression and you like to phone. You work carefully, responsibly and customer-oriented. You bring very good knowledge of German in word and writing. You are also welcome with us as a cross-addresser.
Entry fee €16.00 per hour. Flexible working hours (Mo.–Fr. from 8:00 a.m. to 20.00 a.m. and a weekend in a month) with free time-sharing, we like to introduce ourselves to your life model. 27 days vacation. Continuous fixation between 20 and 35 hours/week. Targeted training opportunities for your personal and professional development. Regular team events & corporate events for a strong community. .
Location
 | SERVISCOPE AG | |
| 18147 Rostock | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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