Leadec BV & Co. KG | Germany | 04xxx Leipzig | Permanent position | Full time | Published since: 27.12.2025 on stepstone.de
Service Dispatcher Facility Management / Helpdesk Welcome bonus* up to €3,000 (m/f/d)
With our services every day, we ensure that everything is running around the world in the production of our customers. We think in solutions and optimise throughout the entire process - from planning to maintenance, modernization and digitalization. As a service specialist in the manufacturing industry, we know that people make the difference. Respect, team spirit and versatility characterize the work at Leadec. We are proud of our work - over 22,500 different personalities at over 350 locations on four continents for over 60 years.
Become part of our team Helpdesk and solve technical and organizational problems - communicative and with expertise. Control our technicians from your office, discuss faults and concerns with our customers, document our work in the systems. Their tasks are diverse, varied and interesting. Strengthen our team at a renowned sports car manufacturer in 04158 Leipzig (in the Porsche factory)
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Your tasks • Your profile • What we offer
Create tasks: receiving and receiving fault messages and requests from the entire customer's work via building control, email and telephone in the CAFM system Responsibility: Creating, classifying, forwarding, closing, and post-checking of interference tickets in compliance with defined processes and standards in the CAFM system Ensure communication: Ensuring an interdisciplinary flow of information, reporting to the customer and to the individual specialist planners
(m/w/d), plant mechanic (m/w/d), electronics (m/w/d), etc. Experience: First Experience in Facility Management/Building Technology Knowledge: Good PC skills, MS Office, knowledge of SAP or other CAFM programs desirable, driving license class 3/B required Working methods: customer-oriented thinking and acting; Ability to work according to process requirements, independent and result-oriented work with readiness to learn Application: Ready for shift service (breakfast/shot/night) and weekend rates (by shift planning, 24/7) Personality: Good expression in oral and written communication, friendly and accommodating, but nevertheless certain appearance also in the most stressful situations
Welcome bonus: Welcome bonus of 1,500 euros gross* Security: The safety of a large globally active company with high standards for occupational safety Perspectives: Structured integration into the new task area, training and further training opportunities e.g. via our Leadec Campus Remuneration: Attractive remuneration Holiday: 30 days Holiday entitlement Benefits: ''Me@Leadec''' makes our Benefits accessible to you, e.g. occupational pensions, numerous benefits for employees, including local health and sports, as well as the possibility of leasing a service bike (also for private use) Transparency: Easy access to company information and news about our employees App ''we.do''
*More information and details can be found on: Welcome leadec: Welcome leadec: Welcome (willkommen-leadec.com)
Location
 | Leadec BV & Co. KG | |
| 04158 Leipzig | ||
| Germany |
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