Expert / master mechanic in the back office (m/f/d)

For our open position as a motor champion in the back office (d/m/w) we are looking for you! Start at the Evaluation Quality Assurance Team and be responsible for the development and optimization of processes to improve the evaluation quality of our AUTO1 Group Operations Department. In this department we combine operational thinking with strategic skill and thus ensure smooth processes. AUTO1 Group is Europe's leading digital automotive platform. We revolutionize the used car market with our brands Autohero, we Purchasinginauto.de and AUTO1.com. Here you develop with us the best way to buy and sell cars. 100% remote nationwide!

Excess responsibility for the processing of complaints and technical requests for special cases Find optimal solutions for the inquiries of our business customers and thereby contribute to customer satisfaction Regularly communicate with other internal departments for damage assessments You deal with challenges with a high quality and solution-oriented approach Ensure an extraordinary customer experience with your positive style and feeling

A completed training as a motor vehicle master or a similar qualification (judgment, expert) Funded motor skills and multi-year professional experience in the workshop or service consulting Excellent knowledge of German in word and writing; Basic knowledge of English is advantageous High level of initiative, sense of responsibility and team spirit Experiences with DAT cost items are a plus

No matter where you live in Germany, work full-time from home Modern IT equipment & IT support Discount on your new car Survival grant for occupational pension provision Be part of Europe's leading automotive platform! Regular feedback talks to help you with your goals Join now and develop with us the best way to buy and sell cars! You do not meet 100% all the requirements for the profile you are looking for? Don't worry. We offer challenges to learn from it and place for growth. Anita Mare

We live an open culture and are committed to conventions such as the Siezen or a dress code. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability or other causes of discrimination. For reasons of better legibility, the simultaneous use of the language forms is dispensed with male, female and divers.

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