MULTIVAC Group | Germany | 87xxx Wolfertschwenden | Permanent position | Full time / Home office | Published since: 25.02.2026 on stepstone.de
Service Helpdesk Administrator (m/f/d)
MULTIVAC is one of the world's leading providers of packaging solutions for food of all kinds, life science and healthcare products and industrial goods. The MULTIVAC portfolio includes various packaging technologies as well as automation solutions, labelling and quality control systems. The offer is rounded off by the packaging process of pre-stored solutions in the areas of portioning and processing as well as baked goods technology. The Group employs around 7,000 people worldwide and is represented by over 80 subsidiaries on all continents. At the Wolfertschwende site we are looking for you for our MULTIVAC Germany division:
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Your tasks • Your profile • What we offer
• You coordinate the use of our service technicians and ensure smooth operation. • Planning, control and monitoring of service and maintenance orders are your responsibility. • From order acceptance to technical clarification to appointment, you are the central contact person for our customers. • Configuring and accounting of service operations will guide you independently and reliably. • Requests for warranty, cunning and complaints are processed in a solution-oriented and efficient manner. • In case of disturbances, you analyze the situation structured and promptly initiate appropriate measures. • Maintain existing customer relationships and develop with commitment and service orientation.
(m/w/d) Elektrotechnik or Facharbeiter (m/w/d) with corresponding professional experience. • Secure handling of MS Office (especially Word and Excel). • SAP knowledge is desirable. • A pronounced customer and service orientation distinguishes you. • Team skills and a structured and reliable way of working complete your profile.
We offer you an interesting, varied activity with a long-term perspective in our highly expanding, internationally shaped group of companies. Look forward to a working relationship with performance-based income and a collegial, respectful relationship in the office or in the home office. Various development and design options as well as attractive, operational additional services complement our modern staff concept.
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Location
 | MULTIVAC Group | |
| 87787 Wolfertschwenden | ||
| Germany |
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