Application Supervisor / Service Engineer (m/w/d) - hybrid working (remote & presence)

Are you ready to take new opportunities and face new challenges? Then you are right with us! We are looking for a motivated team member (m/w/d) for support to expand our customer team in Bonn. We woke up your interest? Then we look forward to your application and to meet you! Telephone user support in 1st and 2nd levels Windows jobs with Microsoft Office and Microsoft Exchange, Citrix virtual desktops Management and documentation of malfunctions by ticket system Basic fault diagnosis and improvement of basic services Detection of login problems Microsoft Printserver, Novell Storage Services Citrix Workspace support environments User management in Active Directory Construction of event technology (laptop/beamer) in meeting rooms Recording video conferencing with Cisco WebEx and meeting servers Hardware disorder on site in the office and execution of hardware relocations Hardware management Refueling of PCs and Laptops Software management

Training as a specialist or comparable qualification about 3 years of professional experience Professional, sovereign and service-oriented appearance, even in challenging customer situations Very good knowledge of the German language in word and writing Very good knowledge of the operating system Windows 10 Very good knowledge of Office products Good knowledge of standard IT components (computers, monitors, periphery etc.) Good knowledge of user management in Microsoft AD and Exchange environment Citrix User Support Knowledge Basic knowledge in the area of networks and server operating systems (Microsoft, SuseLinux) Also desirable would be knowledge of script languages such as VBS, Power Shell, as well as basic knowledge in Linux and in the field of firewalls and networks

Flexible working hours and mobile office Professional onboarding numerous discounts about corporate benefits Bike leasing Free drinks Further training Employee events JOBV1_EN