van der Valk Deutschland GmbH | Germany | 19xxx Wittenburg | Permanent position | Part time - flexible / Full time | Published since: 26.06.2026 on stepstone.de
Full-time or part-time reception staff (m/f/d)
Van der Valk is a family-run company with roots in the Netherlands, and that has been since 1929. Today we are internationally successful, with locations in Germany, the Netherlands, Belgium, France, Spain and the Caribbean. In Germany, Van der Valk has been active since 1986 and currently operates five hotels, two resorts, two ski halls, a golf course and a water ski facility. Our portfolio is supplemented by three clinics specializing in the treatment of psychosomatic diseases. This is an important part of our commitment to health and wellbeing. What distinguishes us? An open, warm atmosphere in which team spirit is raised, and the possibility to develop professionally. Whether in the hotel industry, in the leisure area or in the healthcare sector: We give every day our best for our guests and for our team.
Van der Valk Hotel Hamburg‐Wittenburg is a modern 4 star hotel with 124 comfortable rooms. What makes the house special is its unique combination of hotel operation, conference and event center as well as leisure and activity offers: right on the hotel is the Alpincenter Hamburg-Wittenburg, one of the largest indoor ski facilities in Germany, complemented by a car lift, bowling alley, water ski lift and other possibilities.
Type of employment: Full time, part time
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
A warm welcome and personal care of our guests from check-in to check-out with a focus on a first-class guest experience Complete implementation of all classic reception tasks including Reservation processing, billing, correspondence and processing of requests and guest requests Active advice of our guests on offers, services and possibilities in the house and in the area Establishment and maintenance of sustainable guest and customer relationships through an attentive and service-oriented exchange Ensuring smooth operations at the reception as well as close and team-oriented cooperation with all departments of the house Work with the Shiji / Daylight PMS booking system as well as structured and reliable documentation of all relevant processes
Ideally, you have a completed training in the hotel compartment or in a service-oriented professional field – perhaps you could also gain first experience in hotel industry or gastronomy. More importantly, however, is that you bring joy in dealing with guests and are hosted with passion! Joy of hosting as well as pronounced service and guest orientation in daily dealing with people Structured, reliable and independent working combined with organizational talent and a view for smooth processes Safe handling of popular MS Office applications and ideally experience with hotel or booking systems Very good knowledge of German and good knowledge of English in word and writing
Exciting challenges: Enjoy a varied activity in a dynamic industry and the opportunity to work with international employees and guests
Attractive remuneration & catering: You are expecting a performance-oriented remuneration as well as discounted meals during working hours
Free parking: parking without worries – directly at work, free for you
Growth & opportunities: With us you have the opportunity to develop yourself professionally and personally. We offer individual training programs and regular conversations to achieve your goals together
Exclusive Benefits & staff offers: Our employee benefits app gives you access to numerous exclusive benefits, attractive discounts and special offers – both for your daily work and for your leisure time. In addition, you will benefit from special location-specific benefits at Hotel Hamburg-Wittenburg: • Free entry to the ski hall for employees and their children • 50% discount on ski lessons • Free tubing in the ski hall • Free entry to Zachun Beach for employees and children • Free use of the gym • 50% discount on hotel accommodation including breakfast • Employee discount in our in-house gastronomy in leisure
Location
 | van der Valk Deutschland GmbH | |
| Wittenburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad