Toussaint Berlin GmbH | Germany | 10xxx, 14xxx, 13xxx, 12xxx Berlin | Permanent position | Full time | Published since: 27.02.2026 on stepstone.de
Key Account Manager HoReCa (m/f/d)
Toussaint Berlin GmbH is part of the group of companies N. Toussaint & Co. GmbH. For over 60 years, we have been standing for reliable solutions for cleaning and hygiene with strong products, clear standards and genuine partnership. In the Toussaint Group, around 450 employees at several locations are working to support our customers practically and professionally every day. For the HoReCa area (hotel, restaurant, catering) we are looking for a strong sales personality as key account manager HoReCa (w/m/d). They develop key customers strategically, expand relationships at decision-making level and consistently implement growth potential. In doing so, you design customer plans, negotiate annual agreements and manage the performance of your accounts using clear KPIs, so that solutions are not only agreed with the customer but successfully implemented. .
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Your tasks • Your profile • What we offer
In this role, you are responsible for the strategic development of defined key customers in the HoReCa environment. You combine professional relationship management with result orientation and ensure that sales, margin and cooperation grow sustainably. This means: Strategic development of your key accounts by building long-term customer relationships, identifying growth potentials and implementing customer-specific development strategies
Leadership of central contract and contract negotiations including annual agreements, framework agreements and bonus and pricing structures
Analysis and control of revenue, margin and performance developments based on relevant KPIs, forecasts and risk analyses
Coordination of all relevant internal interfaces and building loadable relationships with decision-makers on the customer side to ensure a smooth end-to-end process
Planning and control of customer-specific projects and rollouts including the introduction of new solutions, assortment concepts, pilot phases and implementation of logistical requirements
Takeover of escalation and solution management for complex requirements to ensure stable business relationships and high customer satisfaction
In short, you develop key customers in the HoReCa strategically, negotiate at decision-making level and ensure measurable growth and reliable implementation.
Funded sales and business knowledge
Impressed level of negotiation and communication
Analytical capacity for controlling revenue, margin and performance
Strategic thinking for the development of long-term customer plans
Secure project and interface management
High customer orientation and professional relationship management
Self-employed, structured and prioritized work
Sovereign problem solving and decision-making competence
Versified handling of MS Office
driving licence class B
An interesting and varied activity with good development possibilities Solid fixed salary plus performance-related premiums, as well as expenses Intensive and structured incorporation Regular training and further training Company vehicle and high-quality work equipment, including for private use Option Jobrad Corporate Benefits
Location
| Toussaint Berlin GmbH | ||
| 16727 Berlin | ||
| Germany |
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