Head of Repair and Refurbishment (m/w/x)

Trust something new, grow beyond itself and redefine the boundaries of the feasible. That is exactly what our employees can and should live daily. To set the pace with our innovations and make it great. Because there are a lot of fascinating people behind every successful company.

ZEISS employees work in an open and modern environment with numerous development and further training opportunities. Our culture is characterized by expert knowledge and team spirit. All this is supported by the special ownership structure and the long-term goal of the Carl-Zeiss Foundation: to advance science and society together.

Today dare. Inspire tomorrow.

Diversity is part of ZEISS. We look forward to your application regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age as well as sexual orientation and identity.

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Ensuring the repair of EM systems, refurbishment of critical components and innovation of assemblies

Ensuring the worldwide availability of spare parts, including replacement parts

Planning of the capacity for spare parts based on consumption data and the feed data for CPOI (Customer Pre-Owned Instruments)

Planning of customer repairs of systems and components

Capacity planning in bottlenecks and management of partners and SSC employees

Participation in the definition and implementation of new in-house repair concepts and strategies for product launches

efficient production control and flow management based on stochastic data

Implementation and optimization of existing processes

Definition, control and maintenance of range objectives

Member of the Service Logistik Steering Team

Responsibility for WIP (work-in-progress) and fast production run (Lean Repair)

Introduction of special measures in case of malfunctions in repair

Construction and maintenance of work preparation

Introduction and monitoring of the use of SAP and ERP for production control

Responsibility for compliance with costs related to cost centers and project/production orders

Responsibility for the acceptance, testing and delivery of system-specific upgrades based on customer requirements/ wishes

Leadership of the field and control of employees by qualification and suitability

successfully completed engineering studies (e.g. electrical engineering, mechanical engineering) or comparable technical training.

at least 5 years of experience in the disposition of international industrial goods

Additional qualifications in the field of project management or quality management are advantageous.

several years of experience in the management of personnel in the assembly and repair area.

proven experience in the assembly and repair of electron and light microscopes or similar complex technical devices.

very good experience in handling SAP and ERP systems for disposition, production and process control.

excellent organizational skills to efficiently design and optimize complex work processes.

high attention to detail accuracy and the ability to set and maintain high quality standards.

excellent oral and written communication skills to interact effectively with internal teams, customers and external partners.

in English, both oral and written, to be able to act safely in an international environment.

proactive approach to challenges and the ability to find quick and effective solutions.

strong leadership qualities with the ability to motivate and guide a team to achieve common goals.

Experience in the development and implementation of new processes for continuous improvement of processes.

Affinity for digital and systematic tools

strong communication skills

readiness to travel regularly

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