Front Office Agent (m/f/d)

Check-in and check-out of our guests using the Hotelsoftware Guestline Answering all questions, messages, calls or concerns of our guests Transfer of information and directions around our hotel and the surrounding area Processing of payments and room fees Processing of reservations and cancellations Processing of complaints Support of the telephone center and answering internal and external telephone calls Administrative tasks such as accounting and control, debitor processing, cash management, etc. Support for the incorporation of new colleagues in the department

Complete vocational training in the hotel compartment of advantage First professional experience at the front office Fun at work in the team and with international guests Friendly, accommodating appearance Embossed team spirit A positive basic attitude and openness Flexibility, solution-oriented action and multitasking skills Good knowledge of German and English (each other foreign language is advantageous)

Varied tasks in a motivated team Very good connection to public transport Benefits from numerous well-known providers through corporate benefits Staff conditions for overnight stays and restaurant visits Regular team events Regulated schedule with good Friday and vacation planning using a schedule app Apartment available Free parking Bike leasing