Customer Service Clerk (m/w/d)

Оccupation: Merchant - forwarding and logistics s...

Job ID 3921 / Full-time/ part-time: Full-time / Job Category: Customer Service / Limited: Unlimited

"Logistics is People Business" - this guiding principle makes it clear that employees for DACHSER are the key factor for corporate success. Together, we pursue the mission to create the world's most intelligent combination and integration of logistical network competencies and thus to optimize the logistics balance of our customers. Design the logistics of tomorrow with us.

• Monitoring the smooth delivery of outgoing shipments (national & international)

• Processing of Active Reports as well as unloading reports

• Contact for internal and external complaints

• Tracking and Control of Interface Processes

• Support and advice of our customers on sending-related topics

• Retrieve and share relevant information to internal departments and external partners

• Preparatory activities for insurance

• Documentation and analysis of deviations in performance

• Completed training as a merchant (m/w/d) for forwarding and logistics services alternative: commercial training with relevant experience in the forwarding environment

• Ideally professional experience in the national and international stockpedition

• Very good knowledge of German and good English in word and writing

• Safe handling of computer systems and common MS Office applications

• Excellent quality awareness and customer-oriented thinking

• Communication strength, team capacity and structured working

• Future-proof and innovative family business

• Ergonomic jobs and mobile work as well as corporate benefits for attractive employee offers and - discounted

• Subsidised in-house massage and in-house canteen

• Intensive and structured incorporation, integrated into a professional onboarding

• Health management and personal and professional training (Dachser Academy)

• Possibility of the service bike via Company Bike

Phil Buchheister Human resources Frankfurt Am Main, Logistikzentrum Frankfurt, Flughafen Frankfurt, DACHSER SE

At DACHSER all people are welcome. Diversity and equal opportunities are an integral part of our corporate culture. The uniqueness of each individual, and thus the diversity of our teams, we understand as the driving force of our daily work and innovations - because: Logistics is People Business. We look forward to seeing you.

Joblocations:

60549 Frankfurt am Main, HESSEN, GERMANY

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