Internal Sales Clerk (iv) (m/f/d)

Order processing in Germany and export for equipment, accessories and spare parts, order acceptance, testing and registration via the shipping document or spare parts Invoicing and shipping declaration friendly and competent customer support of our national and international customers by phone / email Processing of customer requests and complaints and returns (Gutschriften) Coordination of goods shipment, creation of shipping documents including customs and export documents (ATLAS) Creating residue lists and developing and tracking key figures Ensure communication with all relevant internal and external contacts Data management of the product and customer master files as well as application of the ERP system Infor LN, the CRM system Salesforce as well as the dealer platform Parts-and-More Working with optimization projects within the scope of the task

completed commercial training, for example as a wholesaler and foreign trader, as an industrial businesswoman or a comparable qualification# ideally multiannual experience in customs and export processing, as well as in communication with authorities structured, reliable and targeted operation sovereign communication, high level of customer and service orientation very good English knowledge of word and writing routined handling of the MS Office package and a high self-motivation to work into the company-specific software applications

in challenging tasks in a dynamically growing, successful international family business with the freedom to develop and implement their own creative ideas intensive training at our company headquarters in Bühlertann, qualified training opportunities a performance-oriented, attractive remuneration a highly motivated team looking forward to your support a safe workplace in a modern working environment occupational retirement, health promotion, employee events and much more