Health Insurance Benefits Service Clerk (m/f/d)

The service of our customer service centres takes care of the performance accounting of our insured persons. We like to work together as a team, are structured and enjoy providing our customers with an optimal service. Are you like us? Then get yourself in: The benefits of our insured persons are your specialty: With high quality and good customer service, you process all business incidents around the performance claims. For our customers and sales partners, you are the contact person: You are competently answering all questions of the customers and sales partners regarding the performance claims and are always customer- and solution-oriented even in case of complaints. You can organize yourself well: You can structure your tasks well in terms of content and time and always keep an overview. Complicated cases require your cooperation with experts: In case of unclearness within the performance requirements, experts will be added to be able to expertly accompany the clarification process.

Training: You have completed training as a merchant for insurance and finance or a completed medical training. Experience: You have already gained experience in the service or medical practices. Knowledge: You are familiar with the billing in health insurance or healthcare. In addition, you have knowledge of the law on fees for doctors and/or dentists. Personality: You are team players and appreciate the exchange with your colleagues as well as the service-oriented communication with customers. For this, you also like to access the telephone receiver.

Safe workplace We are an insurance association on reciprocity and are thus independent of shareholder interests. Thus we protect ourselves from takeovers and create a secure workplace for our employees – even in uncertain times. Pleasant operating climate Flexible working hours We dispense with core and minimum working hours. We offer you a good balance between family, hobby and profession. Mobile work Stay flexible: You can work from home on two days a week. Capital benefits & special payments In addition to your salary, we will pay you wealth benefits and special payments in the form of Christmas and holiday money. Extensive training offer Making a successful future: With our diverse range of internal and external training, workshops or coaching, we ensure that you remain up to date professionally. .