Hoffmann Group | Germany | 81xxx, 90xxx, 80xxx München, Nürnberg | Permanent position | Full time / Home office | Published since: 09.07.2026 on stepstone.de
Account Manager in Internal Sales - Group Customers (m/f/d)
Our team, consisting of customer supporters (m/w/d) in the sales service, focuses on the telephone support of our customers in various regions within Germany. Through targeted speeches via telephone (inbound and outbound), the determination of customer needs and the creation and follow-up of offers, we are contributing together with our colleagues from indoor and outdoor services to raise free sales potential and to develop and optimally support our customers. In order to strengthen our team in the field of corporate customers, we are looking for a dedicated and sales-intensive customer service provider (m/w/d) at the Nuremberg or Munich site at the earliest possible time. .
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Your tasks • Your profile • What we offer
Independent support of a firm customer group and central contact for commercial and technical topics Construction, maintenance and further development of sustainable customer relationships in regular coordination with customer and external service Analysis of customer requirements by sales and consulting talks Creation, processing and active tracking of offers and orders as well as ensuring a smooth ordering process up to the invoice Management of sales activities, identification of cross/upselling potentials and active support of sales actions Documentation of all processes in CRM/ERP systems and processing of electronic portals
Completed commercial and/or technical training with experience in customer contact Sales talent, persuasiveness and a pronounced service and customer orientation Very good knowledge of German in word and writing, communication skills as well as the pleasure of handling customers and colleagues by phone Own initiative, team spirit and a structured, independent way of working Experience in tool distribution or distribution of technical products is advantageous Safe handling of the current MS Office tools, as well as user knowledge in a CRM and ERP system (e.g. SAP R/3) desirable
Attractive salary package 30 days Flexible working hours (overtime compensation by leisure) Germany-wide Home-Working Possibility with max. 10 days a month Mobile work in the EU/EEA country & CH with a maximum of 20 days in the calendar year Free restaurant with breakfast buffet and lunch menu from regional, biological products – vegetarian alternative available Coffee and drinks at your disposal Cost of travel Free tool cover/employee discount on the entire Hoffmann catalog ''Orange Social Days' together with our Hoffmann Group Foundation Free parking possibility
EGYM Wellpass membership or monthly grant for the visit of a gym and company doctor Intensive training with cross-departmental training and sponsorship as well as a permanent training offer in our in-house Academy Company events
Contact
 | Hoffmann Group | |
| Poststraße 15, 90471 München, Nürnberg | ||
| Germany | ||
| show e-mail |
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