Hensoldt | Germany | 89xxx Ulm | Permanent position | Full time | Published since: 16.12.2025 on stepstone.de
CRM Administrator / Key User Manager (m/f/d)
HENSOLDT is a leading company in the European defence industry with global reach. Located in Taufkirchen near Munich, the company develops complete sensor solutions for defence and security applications. As a technology leader, HENSOLDT is driving the development of defence electronics and optronics and continuously expanding its portfolio on the basis of innovative approaches to data management, robotics and cyber security. Our products can be used in the areas of Space, Air, Land, Sea, Security, Cyber & Information Space. In 2023, HENSOLDT achieved sales of 1.85 billion euros. After the acquisition of ESG GmbH, the company employs about 8,500 employees. HENSOLDT is listed on the Frankfurt Stock Exchange in the MDAX. CRM Administrator / Key User Manager (w/m/d) As a member of our central business intelligence team, you ensure the professional operation of our SAP C4C application, develop the existing key user network and ensure efficient user support for our global sales. .
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Your tasks • Your profile • What we offer
Responsibility for the technical operation and user support of the SAP CRM solution Coordination and further development of the key-user network for decentralized training and support of specialist users Conception and execution of targeted trainings and creation of practical user documentation Ensuring data quality and harmonisation of customer, contact and product data Participation in system developments and new releases - from the requirement definition to tests to the Go level Support in the further development of interface developments to the S/4HANA systems
Complete university studies in industrial engineering/informatics or BWL or a comparable training with relevant practical experience Multiannual user experience with CRM systems (e.g. SAP C4C, Salesforce, Microsoft Dynamics), ideally in administrative or coordinating role Experiences in sales reporting and dealing with reporting tools (e.g. Power BI) Practice in B2B sales processes or as process manager/officer Knowledge in SAP, ideally S/4HANA or Enable Now Impressed communication skills, team spirit and initiative
Flexible working hours & work-life balance Remuneration & social benefits Personal and professional development Working atmosphere Health and prevention Mobility & Sustainability
Contact
 | Hensoldt | |
| 89077 Ulm | ||
| Germany | ||
| show e-mail |
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