Inside Sales Representative (m/f/d)

Do you want to work in an international environment, actively shape sales and take responsibility in the customer relationship? Then you are right with us!

We are currently looking for a new employee (m/w/d) in full-time sales service for our sales department Hose- und Armaturentechnik (SAT) und Gummi-Kompensatoren (ERV).

Your tasks: Own responsible acceptance, testing and processing of incoming customer requests via various communication channels. Ensuring complete and service-oriented processing – from initial contact to final clarification of all open points – taking into account internal processes and customer requirements. elaboration of individual, customer-oriented offers taking into account economic and technical requirements. Active and personal follow-up of the offers, clarification of questions and support of the decision-making process until the conclusion of the contract. Comprehensive and sustainable support of a defined customer base as a central contact person. Building and maintaining long-term customer relationships, ensuring high customer satisfaction and identifying potentials for the further development of the business relationship. Professional and service-oriented communication with customers by phone and email. Processing of enquiries, coordination of details, disclosure of relevant information and documentation of the interview results in the respective system. Active coordination and cooperation with internal sales partners as well as the external service for optimal customer support. Support for sales activities, information exchange on customer requirements and joint development of suitable solutions

A successfully completed commercial training, as well as sound experience in international sales Secure handling of ERP systems (ideally Business Central) and MS Office Very good knowledge of German and very good knowledge of English in word and writing A structured, precise and reliable operation as well as a strong sales affinity High demand for service and customer orientation and communication strength Joy of independent work, but also of constructive teamwork Motivation and initiative

A medium-sized, international working environment with short decision-making and a lot of design space Varied, demanding tasks with room for personal and professional development Extensive training and training opportunities An attractive salary and additional benefits Access to Corporate Benefits with exclusive discounts 30 days holiday for your rest Grant to the Deutschlandticket and the in-house canteen Attractive cycling leasing program