Commerz Direktservice GmbH | Germany | 47xxx Duisburg | Permanent position | Part time - flexible / Full time / Home office | Published since: 07.01.2026 on stepstone.de
Telephone Account Manager Banking Commerzbank Customer Center (m/f/d)
As a central customer dialogue center of Commerzbank AG in Duisburg, we amaze with more than 800 employees of private and entrepreneurial customers (m/w/d) with many sales and service services - whether by phone, mail or chat. Digital banking is our focus - we develop new trends for our banking world. Experience a valuable and diverse corporate culture with optimal work-life balance and many benefits. Welcome to the team! !
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Your tasks • Your profile • What we offer
Customers inspire & digitally sell: You are the first contact for interested parties and use your sales skills to accompany them in the online product conclusion or to arrange an appointment in the branch Professional for digital banking: You inform new customers about our modern online and mobile banking offerings and the use of our digital service Campaign management and follow-up activities: You actively process feedback from marketing and direct sales campaigns and help quickly process requests and information materials Bringing in and optimizing ideas: You're not just a translator and a translator, but you're also shaping it! You can identify potentials for process improvements and actively help develop and test new concepts in contact with customers Service with final focus (Inbound Sales): You go flexibly to incoming enquiries and use your scope to use targeted sales approaches for successful sales contracts in these inbound talks.
Professional experience from call center activity or other service-oriented professional fields Interest in banking business as a motivated cross-increasing person Sales and communication strength Embossed customer orientation Teamplayer mentality Routinized PC identifiers Flowing German Knowledge in Word and Writing (Level C1)
Extensive integration for a top start Mobile work Unlimited employment contract Monthly fixed salary, training time fully remunerated Compatibility of Job & Family with flexible working hours in full and parttime Valuable work culture, optimal work-life balance Good transport & central location at Hbf Ergonomic work & active health management Free drinks & lunch grant Bike lease programs, reduced VRR ticket & other benefits for employees After your successful integration phase, you have the opportunity to work on the mobile. More information about this in your interview. .
Location
![]() | Commerz Direktservice GmbH | |
| 47057 Duisburg | ||
| Germany |
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