conet Deutschland GmbH | Germany | 10xxx, 14xxx, 13xxx, 12xxx, 53xxx Bonn, Berlin | Permanent position | Full time / Home office | Published since: 05.02.2026 on stepstone.de
IT Supporter im Onsite Support (m/f/d)
Leading Forward! Work at conet on exciting digital topics and projects. We develop modern and sustainable end-to-end solutions for public administration, defence and business. This makes our customers strong and ready for the future. Make the future possible with us. We will soon be looking for you to strengthen our team in the field of Operational Services at one of our locations in Bonn or Berlin. .
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Your tasks • Your profile • What we offer
1st-Level-Ansprechpartner (m/w/d) with direct customer contact for problems and questions that arise Analysis and documentation of fault situations and evaluation for successful troubleshooting telephone and customer-oriented removal of user problems Qualification of customer requests for downstream service teams to support quality and speed of ticket processing
completed training in the IT environment or comparable qualifications routined handling of common Microsoft products, client applications, video conferencing systems, user and device management Knowledge of how to use ticket systems and experiences in onsite support desirable professional handling of customers and colleagues Team skills and fluent German and good English skills in word and writing
Estimation means that use is also paid out in special employer services, e.g. Jobrad 30 days holiday and leisure compensation Training and certification Corporate Benefits Urban Sports Club Occupational pensions
Location
 | conet Deutschland GmbH | |
| Bonn, Berlin | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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