Operations Team Lead Contract Processing Industrial Customers (m/f/d)

In the context of our growth strategy in composite insurance, the business field of industrial insurance has developed well in recent years in the contribution and earnings. The focus here is on domestic risks in the management and participation business, partly also with subsidiaries in European countries. The risks are individual and standard is the exception in this business field. For the Operations Team Contract Processing Industry we are now looking for a dedicated leadership as Operations Team Lead (m/w/d) in the Tribe solution - Hab and Gut. In this function, you will lead a team of 10 employees in a constantly growing area of responsibility, both with regard to the contracts to be managed and the focus on content. These are in particular: Personal and professional leadership of the team Organisation and continuous optimization of work processes, in particular digitalization Further development of the methods and methods used, in particular agile procedures Controlling the work results Communication and Ensuring the flow of information on industrial underwriting, as well as other functions, such as debt collection and damage Planning, control and implementation of qualification measures in the context of training and training and active support of the team members in the change process Takeover of special tasks/projects and cooperation in the Tribe leadership team

has a training to/from the merchant for insurance and finance can provide further training for the insurance specialist or higher insurance-specific training have ideally first leadership experiences has experiences with agile working methods ideally has knowledge of the German industrial insurance market, including the broker market draws you through analytical strength, rapid understanding and high communication and decision-making skills brings entrepreneurial thinking, team spirit, openness and a high readiness to change with

you benefit from a contract with a 38-hour week you can improve your ecological footprint by e-bike leasing can you shape changes every day #change benefit from flexible working hours and can work at least 2 days a week at home or mobile you can lie in the sun for 30 days a year or walk through the mountains