Hörmann KG Verkaufsgesellschaft | Germany | 33xxx Steinhagen bei Bielefeld | Permanent position | Full time / Home office | Published since: 16.01.2026 on stepstone.de
Application support specialist in the ITSM platform (m/f/d)
As a family business, we think in the long term, you too? Then come to our team. At Hörmann - Europe's leading supplier for gates, doors, frames and drives - expect They have varied tasks, a dedicated and motivated team, a responsible and innovative company and many design options. We are looking for you at the Steinhagen location near Bielefeld as an application manager:in ITSM platform (m/w/d). .
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Your tasks • Your profile • What we offer
Your tasks: Responsibility for operating our ITSM tool application Implementation of updates and system upgrades Monitoring of system availability including corresponding reporting Customizing and application development in the tool Technical implementation of new ITSM processes Advising the specialist areas with regard to the feasibility of requirements Support, advice and training of users:inside Maintenance of operating documentation and user manual
Take this with you: Complete training in the field of IT, a study with IT focus or a comparable qualification Experience in the administration of ITSM platforms, ticket systems or other IT systems Knowledge in the field of DB queries, scripting and programming (JavaScript or Python) Experience in dealing with common development environments (JetBrains IDEs) Communication strength and empathy German and at least good English skills This would be desirable: Knowledge of ITIL Service Operations Processes such as Incident, Request, Configuration and Change Management
We offer you: A structured incorporation with incorporation plan and introduction dates Targeted, individual training by the Hörmann Academy as presence or e-learning Flexible and family-friendly working hours incl. Running time and mobile work 30 days holiday as well as holiday and Christmas money Monthly, tax-free allowances (credit card), JobRad and occupational pensions Staff offers at renowned manufacturers and brands Ensuring a Kita Square and professional childcare for care shortages in the Hörmann playroom Own restaurant incl. employer grant, free hot drinks and daily fruit selection Regular feedback and open communication Wide range of business sports at the Hörmann Sportzentrum Modern communication technology and enterprise system architectures Persil laundry service, e-store columns (cars and e-bikes), employee parking and good public transport Sustainability and social commitment are at our heart
Contact
 | Hörmann KG Verkaufsgesellschaft | |
| Hanauer Landstraße 88, 33803 Steinhagen bei Bielefeld | ||
| Germany | ||
| show e-mail |
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