SAP Key User Customer Support (m/f/d)

We're on it! Arvato offers you one of the most dynamic working environments you can imagine. We grow, we are innovative, we solve the challenges of our customers all over the world every day. How do we do that? With our global team from 17,000 colleagues: Inside 87 locations in over 17 countries and our special spirit: We're on it! As a strategic growth partner of our customers, we rely on cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to realize complex global supply chain solutions. Create the future of customer support with us and introduce your SAP expert! Do you want to actively shape processes, take responsibility and, together with your team, enable excellence? Then use the chance to join our site in Hamm as SAP Key User Customer Care (m/w/x). The position is limited to two years, but offers a long-term perspective. Are you on it?

Ensure frictionless processes: In the operational day-to-day business, you create a trouble-free process and support new projects and process optimizations in the SAP system. Create analyses and evaluations: Regular production of statistics and reports is part of your responsibility to enable transparency and sound decisions. Optimize SAP applications: You analyze existing SAP applications, check process changes and ensure that these are integrated into the logistics processes without errors. Implementation of requirements: From the assessment of new requirements to the technical development to the monitoring of IT implementation - you will start testing scenarios, perform tests and document processes and system settings. Team and customer communication live: Your working day is characterised by close exchange with internal specialist departments and contact persons:inside on the customer side.

Education & experience: Completed study or training with relevant professional experience. SAP knowledge: User knowledge in SAP EWM and S/4HANA. IT & Process Affinity: Strong understanding of logistics processes and relationships as well as high IT affinity. Analysis tools: Safe handling of MS Excel and ideally PowerBI. Language knowledge: Very good knowledge of German and good knowledge of English. Soft Skills: Embossed service orientation, communication strength and joy in direct exchange with customers.

Corporate culture: Modern, international and open culture - introduce your ideas and grow with us. Team spirit: respect, diversity and helpfulness - strengthened by team events and joint lunch breaks. Development: Individual training offers, e-learnings and Welcome Days for your personal and professional development. ArvatoCare - Occupational health insurance: Free health insurance with a generous health budget - without health checks. Attractive package: asset-effective services, grant to the Deutschlandticket, Corporate Benefits, own company health insurance, free drinks and much more. .