Full-time office clerk (m/f/d)

the installation and maintenance of customer master data and the processing of new customer requests; the complete order processing from the offer creation via the order acquisition to the invoice, the processing of complaints and returns in coordination with the relevant specialist departments; preparation and processing of shipping processes and coordination with logistics service providers; professional communication with clinics, sales partners and other business partners by phone and email, the function as an interface between external service, internal specialist departments and external contact persons, the appointment coordination and organisational support of the external service; the maintenance and evaluation of sales data and the creation of reports and overviews; the compilation and structured processing of customer feedback as a basis for sales and product development, the creation and maintenance of auditable documents and process documents according to the requirements of our quality management system; active participation in the optimization and standardization of internal sales processes, support in preparing congresses, trade fairs and mailing actions.

have completed commercial training or a comparable qualification, ideally bring first or multi-year professional experience in the field of internal services, in the field of expertise or in the medical environment, are safe in handling Microsoft Office (Word, Excel, Outlook), have a structured, careful and self-responsible manner of operation, are strong in communication and enjoy dealing with customers, clinics and partners, Doing German and English safely in word and writing, organizational, reliable and team-oriented work, are open and flexible to changing tasks and priorities in a growing, dynamic company, keep an overview in a growing dynamic environment, then you're right with us.

a sensory activity in a highly regulated and exciting environment of the medical device industry, a high demand as a medical device company, with our lived values “transparency”, “openness” and “quality”, tailored to your needs and your needs, the possibility of introducing and configuring yourself in your field and beyond, a large team meeting, a very modern working environment and the provision of the necessary technical equipment for your work; and a flat organizational structure, with diverse development possibilities. .