Inside Sales Representative (m/f/d)

Participation in the implementation of the commercial action plan Planning and execution of telephone sales calls according to sales segmentation Active marketing of services of the CMA-CGM group, including non-Maritime products (e.g. e-commerce, VAS, Intermodal, CEVA) Identification of market and growth potentials and the expansion of market shares and sales Maintenance and updating of customer and sales data in CRM (leads, opportunities, contacts) Creation of customer profiles and account strategies in the CRM environment achieving quantitative and qualitative sales goals (e.g. sales visits / phone calls, analytics) Transfer of price and service requests to Sales Support or Customer Care Support of defined customer segments (e.g. BCO / NVO) as well as specialization according to cargo types (Dry, Reefer, OOG, Break Bulk) Responsibility for the holistic customer journey (pre- and aftersales) Active expansion of Value Added Services and Cross-Selling Promotion of customer digitalization, especially for smaller customers Implementation of direct marketing activities via digital distribution channels

Complete training in the shipping or logistics industry or university degree with focus on logistics, supply chain management or transport management Experience in sales with direct customer contact Several years of professional experience in line shipping Safe handling of MS Office Very good knowledge of German and English Communication skills and strong ability to build good customer relationships Professional appearance, positive attitude and flexibility Very good problem solving and conflict resolution capabilities Structured, independent and efficient operation Analytical thinking and data-based decision-making

Indefinite contract to make you feel comfortable with us in the long term Varied activities in a pleasant working environment Additional occupational health insurance and occupational pensions Cashless food grant in the form of Pluxeee restaurant passes Flexible working time model with time recording Extensive training options by choice on our e-learning platform employer contribution to public transport (Germany ticket) Cycling leasing with CMA CGM and BusinessBike Purchase discounts in many areas (e.g. travel, events, household appliances of daily need) Settings premium within an employee recommendation program Possibility of mobile work (one day per week in mobile work)