Head of Operations Excellence (f/m/x)

Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people.

In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application silence of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.

Apply now! It takes less than 10 minutes. In our Corporate Research and Technology (CRT) team, we support the ZEISS business divisions with technology developments along the product roadmaps and contribute to the development of today's innovative products. Furthermore, we assist the business units in understanding which technologies will be relevant to them tomorrow. To fulfill this mission, an effective and efficient business operation is necessary, which best supports our employees, managers and projects in administrative and advisory matters. In your role as team leader, you are responsible for leading the Business Excellence team (8-10 persons) both professionally and disciplinarily

You develop the team members according to the requirements and promote collegial collaboration within the team, within CRT, and with other areas at ZEISS

You will ensure proper operation and further development of CRT's business processes, necessary competencies, methods and tools, especially in the light of AI developments and the emerging deployment of agentic automation.

You orchestrate collaboration between various locations and departments to ensure cohesive and streamlined operations

You will develop and implement strategies to enhance business operations and drive excellence in alignment with the requirements and the mission of CRT

You hold a Bachelor's or Master's degree in Business Administration, Operations Management, or a related field

You have at least 5 years of professional experience in business, excellence management, or a related field

You bring leadership skills that you have acquired through (initial) experience in the management and steering of diverse teams and/or projects

Proven experience in driving initiatives in the area of business process or excellence in a similar environment. First experience with the useage and integration of AI based tools in the context of business and processes is considered as an advantage

You are results-oriented, combined with analytical and organizational skills, ideally complemented by experience in process development and modeling

High affinity for modern IT technologies, including familiarity with SAP software

You have very good spoken and written communication skills both in German and English, with the ability to complex information clearly

You are characterized by a very reliable and structured working style, complemented by strong interpersonal skills and strong team spirit