VGH Versicherungen | Germany | 30xxx Hannover | Permanent position | Full time / Home office | Published since: 19.01.2026 on stepstone.de
Process Manager Contract and Customer Service (m/f/d)
The VGH insurance companies are looking for a committed and qualified person at the next possible time Projektmanager (m/w/d) Entry date: 01.04.2026 Employer: VGH Insurance Location: Hannover Find your professional home with us. With over 1.8 million private and corporate customers, the VGH is the largest regional insurer in Lower Saxony. We offer you exciting tasks, great development opportunities and a safe workplace. .
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Your tasks • Your profile • What we offer
The VGH insurance companies are looking for a committed and qualified person at the next possible time Projektmanager (m/w/d) Entry date: 01.04.2026 Employer: VGH Insurance Location: Hannover Find your professional home with us. With over 1.8 million private and corporate customers, the VGH is the largest regional insurer in Lower Saxony. We offer you exciting tasks, great development opportunities and a safe workplace.
Analysis and optimisation of business processes in various insurance areas Implementation of optimization activities and projects in cooperation with the operating organisation and using Lean and Six-Sigma methods Support for the areas of digitalisation and automation of processes using current technologies such as RPA, AI and BPE Development of suitable process control systems with meaningful key performance indicators based on agreed service level agreements Support in technical architecture work to integrate processes into the existing IT landscape Perspective structure and cross-site control of a continuous improvement process Representation and support of other staff members
Complete study of economic informatics or a comparable qualification Multiannual professional experience with comparable responsibility and task, ideally in the field of insurance Experience in the analysis, optimization and digitization of processes; ideally certificates in BPM, Lean, Six Sigma, RPA Experience in cooperation with teams at all levels of an organization Team and solution-oriented mode of operation and moderation and communication strength Ability to explain complex relationships in a comprehensible way and to convince stakeholders of changes and to actively promote change processes Impressive strength and ability to conflict, coupled with empathy
Proportional home office (60%), modern jobs and agile working methods Attractive remuneration with 14,25 salaries Participation in Hansefit and diverse business sports Flexible working time models without core time Comprehensive continuing and continuing training Very good restaurant Financial support for the German ticket Occupational pensions and benefits Possibility to convert special payments into leisure Cycling leasing Beneficiary insurance conditions
Location
 | VGH Versicherungen | |
| 30159 Hannover | ||
| Germany |
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