Consultant in Customer Service Accounting (m/f/d)

As one of the largest banking IT service providers and digitization partners in Europe, we are the driver of digitalization within the Sparkassen financial group. With more than 5,000 employees at 3 locations, we make digital banking of today efficient and develop smart financial services of tomorrow. We offer a wide range of tasks in which individual strengths can be excellently introduced. Whether it's app development, network technologies and server operation or consulting, training and support – we have every one of them to call! As a specialist:in or as a generalist:in. Everything with best career opportunities, lots of space for personal development and numerous benefits.

For the organization unit KS loans & accounting, we are looking for the next possible date for the Hanover, Münster or Frankfurt am Main site Senior Consultant (m/w/d)

A positive atmosphere, a supportive team, an open culture as well as cross-site projects - we show that a large company and personal development fit perfectly. We offer an attractive remuneration, extensive special services and security, even in restless times.

Note: the department is located in Hannover

First contact person in customer service for our customers with questions and problems concerning our bank-related software solutions for internal and external accounting Structured end2end support in our team including our AI-based ticket system Self-responsible selection of solutions to the problem solution in the context of existing directives and analytical tools Designing and quality assurance of customer documentation, training documents, tutorials and project activities Team-wide cooperation and close exchange within the FI, in particular with our application development departments Implementation of individual customer training and workshops as required

Completed studies in the economic or banking sector in conjunction with 2-3 years of professional experience or a comparable qualification or a completed savings banks or bank training with 5 years of professional experience Self-employed, analytical and solution-oriented working also in complex issues Willing to prepare new topics proactively Team and customer orientation as well as communication strength

You're wondering why you should work on financial computer science? We have some good reasons for you. In addition to flexible working hours, discounted job tickets or the possibility to work on mobile, we offer you a lot more: Pension provision Accessibility Industrial sports Family service Company events Flexible working hours Mobile work Job ticket Canteen Contract Education Fitness promotion We offer you an attractive remuneration based on your qualification as well as your relevant, practical experience. .