TeamBank AG Nürnberg | Germany | 90xxx Nürnberg | Permanent position | Part time - flexible / Full time | Published since: 15.01.2026 on stepstone.de
Advisor in the customer center (m/f/d)
TeamBank AG is the expert in liquidity management in the Volksbanken Raiffeisenbanken Cooperative Financial Group in Germany with the easyCredit product family. Under the motto “shaping instead of managing” we rely on entrepreneurship, initiative and modern working methods. We offer a dynamic environment, flexible models and real development opportunities. We are also committed to a competitive environment. We are signatories of the Charter of Diversity and therefore welcome all applications – regardless of gender, age, ethical origin and nationality, disability, religion and worldview or sexual orientation and identity. Do you enjoy communicating and want to support our customers with enthusiasm and competent advice? Patience, empathy and solution orientation are your strengths? You like to design? Your team is important to you? You feel safe in customer contact and go open to people? Full-time or part-time – we look forward to any support. However, your working time should be at least 20 hours a week. .
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Your tasks • Your profile • What we offer
You are the first contact point for our customers in Germany and Austria – whether by phone, email or chat. With a value-adding and solution-oriented communication, you convince yourself in the sense of our guiding principle: “A contact. The solution.” You advise competently and dedicatedly around the TeamBank product family and enthusiastically through your excellent expertise as well as your ability to understand complex topics. You transform customers into real fans by making the difference in customer contact with empathy, professionalism and enthusiasm.
You actively listen to and recognize customer concerns with openness, attention and the view for the essentials Empathy, curiosity and genuine passion for excellent customer service characterize you You will find the right words – clear, value-aware and situation-oriented, whether in conversation or in writing You go the extra mile for our customers because you know: The difference is in detail. Team spirit is more than a word for you – you live the We and actively introduce yourself. We'll start with you.
A safe future: an indefinite employment contract in a sustainable company as part of the cooperative finance group Volksbanken Raiffeisenbanken More than just salary: An attractive remuneration, a company pension scheme with a comprehensive grant from TeamBank and a life-time account for your additional holiday or a Sabbatical Flexible decisions at work/place: Today focuses at home, tomorrow in personal exchange in the innovative easyCredit house – we work appropriately with flexible working hours. Your team and you decide. There is the possibility to work for up to 18 days abroad in Europe Your personal development: diverse further development offers such as development dialogues, career workshops, internal and external hospitations, mentoring programs Free spaces for body & mind: regular health days, an in-house gym, offers from employees for employees or participation in sports and team events Individual mobility solutions: Whether for bicycle leasing, Germany ticket or company car for our sales – the TeamBank makes you mobile A contemporary equipment: powerful notebooks, current software and a modern Tech Stack for all our Tekkies
Location
 | TeamBank AG Nürnberg | |
| 90471 Nürnberg | ||
| Germany |
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