ZEISS | Germany | Oberkochen (Baden-Württemberg), D-PLZ 10, München | Permanent position | Full time | Published since: 16.04.2025 on stepstone.de
Global Process Owner im Bereich Digital Offerings (m/w/x)
Trust something new, grow beyond itself and redefine the boundaries of the feasible. That is exactly what our employees can and should live daily. To set the pace with our innovations and make it great. Because there are a lot of fascinating people behind every successful company.
ZEISS employees work in an open and modern environment with numerous development and further training opportunities. Our culture is characterized by expert knowledge and team spirit. All this is supported by the special ownership structure and the long-term goal of the Carl-Zeiss Foundation: to advance science and society together.
Today dare. Inspire tomorrow.
Diversity is part of ZEISS. We look forward to your application regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age as well as sexual orientation and identity.
Apply now! In less than 10 minutes. JOBV1_EN
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Trust something new, grow beyond itself and redefine the boundaries of the feasible. That is exactly what our employees can and should live daily. To set the pace with our innovations and make it great. Because there are a lot of fascinating people behind every successful company.
ZEISS employees work in an open and modern environment with numerous development and further training opportunities. Our culture is characterized by expert knowledge and team spirit. All this is supported by the special ownership structure and the long-term goal of the Carl-Zeiss Foundation: to advance science and society together.
Today dare. Inspire tomorrow.
Diversity is part of ZEISS. We look forward to your application regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age as well as sexual orientation and identity.
Apply now! In less than 10 minutes.
Definition and implementation of service management processes for digital offerings in close cooperation with IT processors to meet the requirements of end customers and business objectives
Monitoring and continuous improvement of process performance by KPIs, retrospectives and efficiency enhancement measures and ensuring compliance with SLAs
Maintenance and updating of process documentation to ensure transparency
Establishing and promoting best practice methods for process optimization by identifying and implementing best practices in global service processes
Supporting teams in the application and implementation of regular training and workshops to inform about process changes and standards
Complete studies in the field of computer science, business informatics or comparable qualifications
Found experience in the field of service management processes and process optimization, especially in the conceptual development and modeling of end-to-end service processes
Experience in handling service management tools (e.g. ServiceNow and Salesforce)
Excellent communication and collaboration skills in German and English, both oral and written
Ability to monitor and control complex processes
High self-initiative and sense of responsibility
Strong convictions and arguments
Embossed solution orientation
JOBV1_EN
Company location
Location
| ZEISS | |
| Oberkochen (Baden-Württemberg), D-PLZ 10, München | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad