DIS AG | Germany | 77xxx Achern | Permanent position | Full time / Home office | Published since: 09.12.2025 on stepstone.de
3rd Level Support (m/f/d)
For one of our established customers in the Achern area, we are looking for a 3rd level support (m/w/d). If you enjoy demanding IT challenges and want to introduce your know-how in an innovative environment, we look forward to your application!
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Support in identifying complex technical problems Communication of escalations and solutions to the 1st and 2nd level support team Support in monitoring and maintenance of systems and applications Care of the knowledge database with frequent problems and solutions Compliance with established standards and processes in support everyday Ensuring customer satisfaction through quick problem solutions
- Analysis and evaluation of the performance of existing systems and proposals for improvements
Successfully completed training in IT or a comparable qualification Including professional experience in IT support Secure and routined handling of the current MS Office applications Good knowledge of the installation and maintenance of terminals and printers, ideally also with Active Directory and Azure AD Enthusiasm for IT and new technologies Embossed service orientation and team skills
Unlimited employment contract A monthly fixed salary in excess pay Assets Holiday and Christmas money Flexible working hours/ home office
...and much more
Location
 | DIS AG | |
| 77855 Achern | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad