Expert (g.n.) operational supplier management / custodian bank

The V-BANK was founded in 2008 as Germany's first bank for asset managers. Today we are the market leader as a custody bank with approx. 180 employees for independent asset managers in Germany and reliable partners also for family offices, foundations, asset management banks and institutional customers. With us you have a reliable employer on your side, which is important for a collegial and personal relationship at eye level. Thanks to our strong growth, you can expect a diverse and varied working environment. At the same time, we attach great importance to our traditions, which we always try to improve through new innovative ideas. We are looking for people who want to use design spaces and enrich our team with their professional know-how and personal strengths!

Create a powerful and future-proof service provider landscape with us. Do you want to take responsibility for controlling critical service providers, actively shape regulatory requirements and act as a central interface between disciplines, risk management and external partners? Then we look forward to your application. Your tasks:

Operational service provider control Management and further development of cooperation with external service providers and suppliers Coordination of professional coordination between internal stakeholders and service providers Assessment of changes, releases and developments in their impact on existing services Support in the validation of technical requirements, performance content and acceptance criteria Participation in service reviews, roadmap voting and further development of essential services Performance and Quality Management Monitoring and analysis of KPI, SLA and service indicators Identification of performance deviations and initiation of appropriate countermeasures Coordination and follow-up of action plans with service providers Implementation of regular performance assessments and promotion of continuous service improvements Preparation of meaningful management and control information Risk, control and compliance management Support for risk analysis and evaluation of service provider relationships Identification and documentation of service provider, concentration and dependency risks Examination and analysis of control, audit and audit reports Tracking risk-reducing measures to sustainable implementation Participation in compliance with regulatory requirements for outsourcing and third parties Escalation and governance management Detection and processing of critical performance, risk or compliance deviations Control of operational escalation and coordination of sustainable solutions Ensuring auditable and comprehensible documentation Support for internal and external audits and audits Maintenance of relevant service provider, contract and control information

Successfully completed studies in economics, business informatics or a comparable qualification Alternatively, a completed commercial or IT-related training with relevant professional experience Multiannual experience in service provider, supplier, provider or outsourcing management Experience in a regulated environment, ideally in the banking or financial services sector Knowledge of regulatory requirements related to outsourcing and third party risks Secure handling of Microsoft Office and common reporting, governance or documentation systems Experience in performing service reviews and performance reviews Knowledge of risk, control or quality management Experience in handling audits, audits and regulatory requirements Continuing training or certification in the field of supplier management, risk management or outsourcing management Basic knowledge of project or process management Embossed Analytical and Structured Operation High quality and responsibility Communication strength and sovereign stakeholder management Conflict and Escalation Competence Ability to make complex facts understandable and to act solution-oriented German knowledge and good English skills

Occupational pension and group accident insurance: security for your future Variable remuneration and profitsharing: Your services are not only rewarded with words Wellpass Program: Health promotion for your personal balance € 100 net per month Food grant for our canteen: More comfort for your lunch break Flexible working and sliding time: Includes time recording and possibilities for mobile work 30 days holiday plus special holiday on 24.12. and 31.12. Central location with optimal connection Company events: summer festival, Christmas celebration and more to strengthen team spirit Training opportunities: Your personal and professional development is at our heart

Design the future of asset management with us! If you want to have a new challenge and a reliable employer that supports and supports you, we look forward to your application. .