Service Owner Unified Communications/VoIP (m/f/d)

Developing and co-designing the path for modern language technology to form future communication in the company Responsibility for the operation of existing and future telephony systems as well as for compliance with policies, vulnerability management, budgetforecast and accounting control Takeover of the technical control of language services in day-to-day operation with service providers and responsibility for their continuous development Advising employees from infrastructure and management in the area of telephony

Detectable knowledge and experience with classic telephone systems (e.g. Mitel, Unify, Siemens) and UC solutions as well as digital offerings such as Microsoft Teams Confidence with regulatory requirements in the banking environment (e.g. MiFID) and with special solutions for banking and service center environments Multiannual experience in dealing with telephone systems in large companies, including topics such as softphones, call redirection, group call and trading locks Ready to actively drive changes and convince others in challenging situations to develop the topic of telephony within the LBBW together High level of self-employment, self-responsibility and customer orientation as well as the willingness to learn missing knowledge within a reasonable time with the support of the team German language skills in word and writing

Modern talent management for career development Active promotion of a good reconciliation of work and private life (including flexible working hours, sabbaticals and the possibility to work in part on a mobile or home office) Attractive occupational pensions Comprehensive health management (e.g. cooperation with gyms, occupational medical service, preventive examinations) Interesting leasing possibilities, e.g. Job-Rad, Tablet, Smartphone Great lunch offers (bio, vegetarian or vegan) Several daycare centres