CRM system administrator / CRM product administrator (m/f/d)

As a central contact person for our technical departments, data protection and information security, as well as our external partners, you take care of and monitor interfaces for third-party systems. In your own department, bundle and coordinate technical requirements to other departments and monitor their implementation. You ensure data integrity and synchronization between nova.APPLICATIONS and other systems. You assume the technical responsibility for the operation, control and technical configuration of applications and interfaces of the CRM system. Furthermore, you control the monitoring of the various systems for the entire department and ensure the topicality of the technical documentation of the systems. Troubleshooting necessary? analyse error messages and coordinate their correction. Depending on your needs, you work with or take over the management.

Including completed university studies (Bachelor, FH diploma) or equivalent skills and experience based on IT vocational training Multiannual professional experience in IT environment, system or network administration Good knowledge of CRM systems and IT service processes Good knowledge in the server area including operating systems, especially Microsoft Good knowledge of PowerShell desirable Very good German in word and writing (at least language level C1 according to GER) Analytical and conceptual skills as well as rapid understanding and high problem solving competence Embossed communication and team skills as well as high service orientation Standing for occasional missions

An indefinite employment contract with the BGHM in full time, the possibility for parttime is basically given and is examined if appropriate applications are available. 10-11 BG-AT – depending on the qualification, professional experience and task transfer – plus a full 13. Monthly salary (52.221 – 85.696 € per year) Grant to the Deutschland-Job-Ticket Flexible working time with 30 holiday days a year Possibility of partial mobile work Ergonomic jobs with modern IT equipment at the respective service Pleasant operating climate and family-friendly working environment with operating capacity at the Mainz site Comprehensive training and training opportunities Various health promotion measures Corporate Benefits Social benefits of the public service, including supplementary pension The BGHM actively promotes the reconciliation of work and family. In areas where women are underrepresented, it seeks to increase the proportion of women. That is why we expressly welcome women's applications. We appreciate diversity and look forward to seeing people with different backgrounds, experiences and perspectives. We support people with disabilities in their participation in the application process. .