Figo Pet Deutschland (Tiergarant Versicherungsdienst GmbH) | Germany | 30xxx Hannover | Permanent position | Full time / Home office | Published since: 30.01.2026 on stepstone.de
Veterinary assistant for our claims department (m/f/d)
For many years, Figo has been an internationally renowned animal health insurance company. Our aim is to make animal health insurance flexible, transparent and easy for all animal owners – and to allow as many animal owners as possible access to comprehensive and affordable animal health insurance. But: Health insurance is what we offer, not who we are. We are animal specialists, animal owners and, above all, animal lovers. Thus, we can not only serve our customers with a lot of expertise, but also with a lot of empathy. We are also ambitious: Figo Germany (represented by the insurance broker Tiergarant Versicherungsdienst GmbH) is part of the international PPG (Pinnacle Pet Group). Together we focus on the European market and want to grow significantly in the next few years. So we are looking for you as tiered and motivated Senior Consultant (m/w/d) for our damage department in the heart of Hannover. .
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Your tasks • Your profile • What we offer
For many years, Figo has been an internationally renowned animal health insurance company. Our aim is to make animal health insurance flexible, transparent and easy for all animal owners – and to allow as many animal owners as possible access to comprehensive and affordable animal health insurance. But: Health insurance is what we offer, not who we are. We are animal specialists, animal owners and, above all, animal lovers. Thus, we can not only serve our customers with a lot of expertise, but also with a lot of empathy. We are also ambitious: Figo Germany (represented by the insurance broker Tiergarant Versicherungsdienst GmbH) is part of the international PPG (Pinnacle Pet Group). Together we focus on the European market and want to grow significantly in the next few years. So we are looking for you as tiered and motivated Senior Consultant (m/w/d) for our damage department in the heart of Hannover.
After a detailed introduction, you expect: Self-testing and processing of claims for compensation (animal medical invoices) Written correspondence with customers and veterinarians:inside Telephone consultation of new and existing customers Participation in the further development of insurance products Active communication and continuous exchange with colleagues
A completed vocational training (from the veterinary environment) A safe and friendly appearance with customer and service-oriented thinking The ability to work independently, structured Good knowledge of how to use the PC and the current MS Office applications Knowledge of English in Word and Writing Passion for pets and the will to move something with us
A great team from approx. 25 human and animal colleagues in Hannover A versatile and varied activity An open, international corporate and error culture where it is fun to introduce ideas and initiative An attractive salary and a long-term perspective 30 days for a 5-day week The possibility to work 50% in the home office An individual development and training opportunity HanseFit, Jobrad and a Jobticket grant A free space for your four-legged companion in our office Regular corporate events
Location
 | Figo Pet Deutschland (Tiergarant Versicherungsdienst GmbH) | |
| 30159 Hannover | ||
| Germany |
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